Company Overview:

Stiltz Homelifts is a leading provider of innovative residential elevator solutions, dedicated to enhancing accessibility and convenience for homeowners. We pride ourselves on our commitment to quality, safety, and customer satisfaction. We are seeking a talented and motivated In-Home Sales Representative to join our team and help us bring our space-saving lift solutions directly to our customers' doorsteps.

Job Description:

As an In-Home Sales Representative for Stiltz Homelifts, you will be responsible for conducting in-home consultations with potential customers, assessing their needs, and recommending the most suitable lift solutions and locations to meet their requirements. This role requires excellent communication skills, a customer-centric approach, and a passion for improving the lives of homeowners through innovative home lift solutions.

Responsibilities:

Conduct in-home consultations with potential customers to assess their accessibility needs and discuss the benefits of Stiltz Homelifts products. Present product demonstrations and educate customers on the features, benefits, and installation process of our lift solutions.

• Provide personalized recommendations for location of product and quotations.
• Maintain accurate records of sales activities, including customer interactions, quotations, and sales orders in the CRM system.
• Provide exceptional customer service and support throughout the sales process and beyond.
• Address customer questions, concerns, and objections in a professional and knowledgeable manner.
• Collaborate with internal teams, including sales support and installation technicians and Stiltz headquarters, to ensure a seamless customer experience.
• Provide accurate measurements of customer approved installation site.
• Follow up with customers to answer any additional questions, finalize details and schedule installations.
• Stay informed about industry trends, competitor activities, and market developments to identify new sales opportunities.
• Follow up with leads and maintain regular communication to nurture potential sales.
• Close sales and manage the necessary documentation, including contracts and payment processing.

Key Skills & Experience:

• Proven track record of success in in-home sales or a related field, preferably in the home improvement or accessibility industry.
• Strong communication, interpersonal and presentation skills.
• Ability to build rapport, establish trust, understand and address customers’ needs effectively.
• Collaborative team environment with a focus on achieving sales targets and delivering high-quality customer service.
• General Construction knowledge and ability to read blueprints.
• Understanding of local and state coding and permitting laws for construction and elevators.
• Valid driver's license and clean driving record.
• Ability to work flexible hours, including evenings and weekends, to accommodate customer schedules.

Why Join Us?

• Competitive salary and performance-based incentives.
• Full training and ongoing development to enhance existing skills and learn new ones.
• Work with cutting-edge home mobility products.
• Career development and growth opportunities as the role evolves from hands-on to strategic leadership.

Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Paid Time-Off
• Vision Insurance
• Volunteer Time Off