At Stiltz Homelifts, we’re not just selling homelifts—we’re empowering individuals to age in place, providing life-changing solutions that allow people to remain independent in their homes. Through our nationwide network of highly trained distribution partners, we help homeowners reclaim the full use of their homes, ensuring safety and freedom at every step.

As one of the fastest-growing companies in the Lehigh Valley, our rapid expansion brings unparalleled career opportunities. If you’re seeking to join a forward-thinking, mission-driven company that fosters a vibrant and supportive team environment, we’d love to connect with you.

Position Overview:

The Business Operations Administrator (BOA) is the central hub of all day-to-day operations for the Stiltz company-owned location. This role integrates operational support, administrative oversight, showroom management, scheduling coordination, customer experience, permitting management, fleet oversight, and cross-department communication.

Key Responsibilities:

Showroom, Sales, and Customer Experience Support

•Maintain and curate the showroom to reflect brand standards.

•Conduct showroom product demonstrations for prospective customers.

•Serve as the first point of contact for incoming calls, emails, visitors, and inquiries.

•Support sales by preparing and submitting new sales orders and ensuring timely data entry.

•Manage customer communication and expectations throughout the sales and installation process.

Administrative & Office Operations

•Oversee daily office operations including documentation, correspondence, and reporting.

•Maintain accurate records of permits, purchase orders, invoices, and customer files.

•Serve as liaison between the local team and Headquarters.

•Coordinate installations, follow-ups, and customer scheduling.

•Ensure all data aligns with Stiltz confidentiality and security policies.

Operational Oversight

•Receive, inspect, and document incoming equipment deliveries.

•Maintain supplies and office stock.

•Identify workflow or process gaps and propose improvements.

Cross-Functional Coordination

•Foster a culture of accountability, communication, and teamwork.

Marketing, Growth, and Community Engagement

•Partner with HQ on marketing campaigns and community engagements.

•Establish and maintain strong relationships with local vendors, realtors, builders, and referral partners.

Qualifications & Skills:

5+ years of experience in business operations, retail management, or customer service leadership.

Strong administrative background including scheduling, documentation, and communication.

Valid driver’s license and clean driving record.

Proficiency in Microsoft Office Suite, CRM platforms, and business software.

Strong problem-solving, organizational, and prioritization abilities.

Experience with permitting, local codes, or home improvement industries preferred.

Salary:

$21.63 Hourly

Benefits:

• 401(k)

• Dental Insurance

• Health Insurance

• Paid Time-Off

• Vision Insurance

• Volunteer Time Off

Working Hours:

Full-time/40 Hours, M-F

Why Join Stiltz Homelifts?

• Be part of an industry-leading company at the forefront of home mobility solutions.

• Help homeowners live independently by optimizing digital experiences that drive engagement and lead generation.

• Competitive salary and benefits, with opportunities for professional growth.